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Please read our Cancellation Policy here. You will also have a link to this information on your Booking Confirmation. Thank you.

We operate a 24-hour cancellation policy.

PAYMENT TERMS: Payment is required in full before your appointment. DEPOSIT: Required immediately upon booking to secure your appointment and non-refundable under any circumstances.

FULL PAYMENT: You can make full payment at the time of booking.

CANCELLATION/CHANGES/AMENDMENTS:

Giving less than 24 hours notice: The Deposit & Remainder Appointment Fee is automatically forfeited.

Giving more than 24 hours notice: The Deposit & Remainder Appointment Fee will be retained by us and your appointment moved to the next available slot. If however you no longer require the appointment, the Deposit will be retained by us and the Remainder Appointment Fee will be refunded. Please note: Administration charges will apply.

We do not accept responsibility for changes in clients' circumstances.

Refunds are only given if a course or treatment is altered or cancelled by us and we reserve the right to alter/cancel any of the available treatments/courses.

Please note, that if in exceptional circumstances, we agree to issue a refund for a deposit, there will be an Administration Charge incurred.

Refunds for Online Courses are not available.